Refan Quality SL informs users of the website about its policy regarding the processing and protection of personal data of users and customers that may be collected by browsing through its website.
1.- User Information
Responsible for the treatment:
Refan Quality SL
TAX ID: B42767632
Tax Address: C/ Reyes Católicos 23 Bajo - 01002 - VITORIA (ÁLAVA)
https://refan.com/
Contact details:
Telephone: 670724355
e-Mail: info@refan.es
Purpose of data processing: The data will be used to maintain a commercial relationship with the User. The operations envisaged to carry out the processing are:
- Sending commercial advertising communications by email, fax, SMS, MMS, social networks or any other electronic or physical means, present or future, that enable commercial communications to be made. These communications will be carried out by the Data Controller and related to its products and services, or those of its collaborators or suppliers with whom it has reached a promotional agreement. In this case, third parties will never have access to personal data.
- To process orders, requests or any type of request made by the user through any of the forms of contact made available to them.
- To send the website's newsletter.
Data retention criteria: The personal data provided will be retained until it is not requested to be suspended by the interested party, exercising their rights over the data, and in any case in compliance with legal limitation periods that may be applicable.
Legitimation: The legal basis for the processing of personal data is based on the express consent of the data subject himself or where appropriate in the performance of a contract and / or service. The right to withdraw consent may be exercised at any time without affecting the lawfulness of the processing based on consent prior to its withdrawal.
Recipients: The data will be used by The Data Controller. It may also legitimately communicate personal data with processors for the performance of a contract or provision of a service to The Controller, thereby following their instructions at all times and ensuring the same levels of security.
Rights: The user has the right to:
- Request access to their personal data being processed and receive such information in writing by the means requested.
- Request the rectification of inaccurate personal data or, where appropriate, request its deletion when, among other reasons, the data is no longer necessary for the purpose for which it was collected.
- To request the limitation of the processing of their data.
- To object to the processing of your personal data where appropriate, in which case your data will no longer be processed except for legitimate reasons.
- The right to portability of your personal data where the processing is based on consent and is carried out by automated means. The data will be provided in a structured, commonly used and machine-readable form.
- The right to withdraw the consent given.
- The right to complain to the Spanish Data Protection Agency.
The user may exercise the aforementioned rights by sending a letter to the following postal or e-mail address, duly identifying himself/herself and clearly requesting the right to be exercised:
Refan Quality SL
Postal address: C/ Reyes Católicos 23 Bajo - 01002 - VITORIA (ÁLAVA)
E-mail address: info@refan.es
Origin of the data: The personal data will be provided by the interested party on an absolutely voluntary basis. Failure to provide certain data or questions that may be asked in the registration processes or in the different electronic forms presented to the User may result in the impossibility of accessing certain services for the provision of which it is essential to have personal data. In this case, the Data Controller will inform the User of the obligatory and/or necessary nature of providing personal data for the operation of the service.
The Data Controller assures you of the confidentiality of your personal data and guarantees the security of the same, adopting the necessary measures to avoid their alteration, loss, unauthorised processing or access.
2.- Information provided by the user
Children under 14 years of age may not provide their personal data without the prior consent of their parents and/or legal guardians.
Users, by entering their data in the contact forms or submitted in download forms, expressly and freely and unequivocally accept that their data are necessary for the Responsible Party to deal with their request, with the inclusion of data in the remaining fields being voluntary.
The User guarantees that the personal data provided are truthful and is responsible for communicating any changes to them.
All data requested through the website are necessary for the provision of an optimal service to the User. In the event that all the data is not provided, there is no guarantee that the information and services provided by the Data Controller will be completely adapted to the User's needs.
3. Security measures
That in accordance with the provisions of the regulations in force on the protection of personal data, the Controller is complying with all the provisions of the RGPD and LOPDGDD for the processing of personal data for which it is responsible, which are processed lawfully, fairly and transparently in relation to the data subject and are adequate, relevant and limited to what is necessary in relation to the purposes for which they are processed.
The Controller guarantees that it has implemented appropriate technical and organisational policies to apply the security measures established by the RGPD and the LOPDGDD in order to protect the rights and freedoms of Users and has provided them with the appropriate information so that they can exercise them.
4. Security Breaches
The Controller shall inform any security breach affecting the database used by this website, or affecting any of our third-party services, to any and all persons, data of which they may have been affected, and authorities, within 72 hours following the detection of the breach.
APPLICABLE LAW AND JURISDICTION
For the resolution of all disputes or questions related to this website or the activities carried out on it, Spanish legislation shall be applicable, to which the parties expressly submit themselves, and the Courts and Tribunals of Álava shall be competent to resolve all conflicts arising from or related to its use.